FAQs

1Alert Stix is the first line of defence against fires as it limits the chance of an accidental fire caused by a short circuit or failures in electrical panels, junction boxes, MCB boards, server room panels etc. The sticker does not substitute fire extinguishers and thus, they must be kept handy. In case of a fire, it is always advisable to call the local fire brigade and evacuate the area immediately.

First wipe the surface where the product is to be installed. Remove the adhesive cover at the back of 1Alert Stix. Alternatively, you can affix the product to the surface using screws or cable ties in mounting holes provided at the back of the product. Then, install the product on a flat surface above the expected area of a potential fire with the heat-detection wire facing downward.

Note: It is advisable to affix the product not higher than 60 cm from the base of a panel.

With the technology being the first of its kind, the Fire Safety industry does not have any guidelines or test standards to certify 1Alert Stix. However, it is CE certified while also having been successfully tested by an NABL Accredited Fire Testing lab in India for being effective against fires within enclosures of rated capacity.

In the event of a fire, it is advisable to contact the local fire brigade and evacuate the area immediately. Once it is safe to go back in, you must wait for the shell covering of the activated 1Alert Stix to cool down before touching it or removing it to be replaced with a new one.

If the heat-detection wires seem damaged or removed from 1Alert Stix, it will not activate in the case of a fire emergency. We request you to contact us to have the product replaced at the earliest.

No! 1Alert Stix is a single-use product and must be replaced if it has been activated once.

1Alert Stix is designed and tested to protect enclosures having volumetric capacity of upto 400 ltrs or 0.4m³. It is advisable to calculate the volume of an enclosure using the following formula:

L (cm) x W (cm) x H (cm)/1000 = Volume in litres.

In case the volume is higher than the rated capacity, we recommend installing an additional sticker.

No! It is a non-pressurized fire extinguishing solution.

No! 1Alert Stix is a standalone device and requires no additional piping or electrical wiring.

We request you to get in touch with our team on support@1alert.in, so we can advise you on the right solution for your application.

No! 1Alert Stix is only effective when installed and activated within enclosed spaces as the aerosol agent is meant to flood an enclosure to extinguish a fire and prevent re-ignition.

As the 1Alert Stix is engineered for enclosed application, it is both moisture proof and water resistant. However, it is likely to get damaged if completely submerged under water.

The date of manufacturing is printed at the bottom of the 1Alert Stix in the following format – PD: Date Month Year. For example, ‘PD: 05072022’ would imply that the date is July 5, 2022.

1Alert Stix has a lifespan of 10 years from date of manufacturing.